SUMMARY 2

CODE 18

To reinstall the drivers for this device, click Reinstall Driver.



Solution button: Reinstall Driver









This code means that an error has occurred and the device needs to be reinstalled.









To resolve this issue, follow the recommended solution. If that does not work, try removing the device from Device Manager and then running the Add New Hardware Wizard in Control Panel.









CODE 19





















Your registry may be bad. (Code 19)





















To check your registry, click Check Registry. If the registry is bad,









Windows will restart your system and go back to a previous registry









that is good.





















Solution button: Check Registry









This code means that the registry returned an unknown result.









To resolve this issue, follow the recommended solution, which will run Scanreg.exe. If this does not resolve the issue, type "scanreg /restore" (without quotation marks) from a command prompt. Finally, remove the device from Device Manager, and then redetect it using the Add New Hardware tool in Control Panel.









CODE 20





















Windows could not load one of the drivers for this device. (Code 20)





















To fix this, click Update Driver to update the drivers for this device.

































Solution button: Update Driver









This code means VxD Loader (Vxdldr) returned an unknown result. For example, there could a version mismatch between the device driver and the operating system.









To resolve this issue, follow the recommended solution. If that does not work, try removing the device from Device Manager and then running the Add New Hardware Wizard in Control Panel.









CODE 21





















Windows is removing this device. (Code 21)





















Close this dialog box, and then wait a few seconds. If this problem continues, restart your computer.





















Solution button: Restart Computer









This code means that the device has a problem that may be resolved by restarting your computer.









To resolve this error code, shut down Windows, turn off your computer, and then turn it back on.









CODE 22









The text displayed for this error code differs depending on the circumstances.









* If this device is disabled because you disabled it using Device Manager, the following text is displayed:





















This device is disabled. (Code 22)





















Click Enable Device to enable this device.

































Solution button: Enable Device

































* If the device is not started, the following text is displayed:









This device is not started. (Code 22)

































Click Start Device to start this device.





















Solution button: Start Device





















* If the device is disabled by a driver or program, the following text is









displayed:





















This device is disabled. (Code 22)





















You can't enable this device because it has been disabled by a Windows driver.





















Solution button: None

































This code means that the device is either disabled or has not started.









To resolve this error code, follow the recommended solution. For the third case, try removing the device in Device Manager, then redetecting it using the Add New Hardware wizard. If the problem persists, try a clean boot to rule out software interference. If the error persists, contact the hardware manufacturer.









CODE 23









The text displayed for this error code differs depending on the Circumstances.









* If this device is a secondary display adapter and the primary display









adapter was located, the following text is displayed:





















This display adapter is functioning correctly. (Code 23)





















The problem is with the main display adapter. To view the properties for









the main display adapter, click Properties."





















Solution button: Properties









* If this device is a secondary display adapter and the primary display adapter cannot be located, the following text is displayed:





















This display adapter is functioning correctly. (Code 23)

































The problem is with the main display adapter. Fix the main display









adapter, and then this display adapter will work.





















Solution button: None

































* If this device is not a display adapter, the following text is displayed:









The loaders for this device cannot load the required drivers. (Code 23)





















To update the device drivers, click Update Driver.





















Solution button: Update Driver













































This code means that the device loader delayed the start of a device and then did not inform Windows when it was ready to start the device.









To resolve this error code, verify the settings for the primary display adapter in Display properties. Try removing the primary and secondary display adapters from Device Manager, and then rebooting to allow Windows to re-enumerate these devices. Verify that the drivers are current and installed correctly.









For devices other than display adapters, follow the recommended solution. If that does not work, try removing the device from Device Manager and using the Add New Hardware wizard to redetect the device.









CODE 24









The text displayed for this error code differs depending on the type of device (legacy or Plug and Play).









* If this device is a legacy (root detected) device, the following text will









be displayed:





















This device is either not present, not working properly, or does not have









all the drivers installed. (Code 24)





















To have Windows detect whether this device is present or not, click









Detect Hardware.





















Solution button: Detect Hardware





















* If this is a Plug and Play device, the following text is displayed:









This device is either not present, not working properly, or does not









have all the drivers installed. (Code 24)





















Try upgrading the device drivers for this device.





















Solution button: Update Drivers





















This code means that the device was not found (for example, it is missing or is not working properly).









To resolve this error code, follow the recommended solutions. If the device still does not work, make sure the device is connected to your computer correctly. For example, make sure all cables are correctly installed, or that the adapter cards are properly seated in their slots.









CODE 25





















Windows is in the process of setting up this device. (Code 25)





















To complete the setup, click Restart Computer to restart you computer.





















Solution button: Restart Computer









This problem typically exists only during the first and second boots after Windows Setup copies all the files. As such, if this code is identified, it is likely an incomplete installation.









To resolve this issue, follow the recommended solution. Reinstalling Windows may be required, depending on whether or not the reboot resolves the issue.









CODE 26





















Windows is in the process of setting up this device. (Code 26)





















To complete the setup, click Restart Computer to restart you computer.

































Solution button: Restart Computer









This code means a device did not load. There may be a problem in the device driver or not all the drivers were installed.









To resolve this error code, follow the recommended solution. If this does not work, use Device Manager to remove the device and then run the Add New Hardware tool in Control Panel. If you continue to receive this error code, check with the hardware's manufacturer or the Microsoft Software Library for an updated driver.









CODE 27





















Windows can't specify the resources for this device. (Code 27)





















Click the Resources tab, and then select the basic configuration for the









resources this device uses. To see which resources this device uses, see









the documentation for this device.

































Solution button: None









This code means that the portion of the registry describing possible resources for a device does not contain valid entries. For example, the device is marked as configurable, but the configuration information in the .inf file is set to hardwired.









To resolve this error code, use Device Manager to remove the device and then run the Add New Hardware tool in Control Panel. If the device still does not work, consult the hardware manufacturer for updated drivers or further assistance.









CODE 28





















The drivers for this device are not installed (Code 28).





















To reinstall the drivers for this device, click Reinstall Driver

































Solution button: Reinstall Driver









This code means the device was not installed completely.









To resolve this issue, follow the recommended solution. If that does not work, try removing the device from Device Manager and using the Add New Hardware wizard to redetect it. You may need to obtain updated drivers if the error still occurs.









CODE 29





















This device is disabled because the BIOS for the device did not give it









any resources. (Code 29)





















You must enable the device in the BIOS. See your hardware documentation for details, or contact your computer manufacturer to get an updated BIOS.





















Solution button: None









This code means that the device has been disabled because the device does not work properly and cannot be made to work properly with Windows. This code may also be present if the device is intentionally disabled in the BIOS.









You may be able to resolve this error code by enabling or disabling the device in the computer's CMOS settings. Windows cannot override this setting. Please contact the computer's manufacturer for assistance with using the computer's CMOS configuration program.









CODE 30





















This device is using an Interrupt Request (IRQ) resource that is in use by









another device and cannot be shared. You must change the conflicting setting or remove the real-mode driver causing the conflict. (Code 30)"

































Solution button: None









This code means that an IRQ cannot be shared. This may occur when a PCI/EISA SCSI controller is sharing an IRQ that is also in use by a real-mode device driver that Windows cannot change.









To resolve this error code, remove the real-mode driver that is using the same IRQ as this device. The real-mode driver may be loading in the Config.sys or Autoexec.bat file.









CODE 31 (NEW IN WINDOWS 98)





















This device is not working properly because <device> is not working









properly. (Code 31)





















To view the properties for <device> and see why it is not working, click









Properties."





















where <device> is the dependent device that must be fixed in order for this device to work properly.









Solution button: Properties









This code appears when a device is dependent on another device to be functioning correctly. This does not include devices that are enumerated by the parent device.









The Properties button displays the properties for the other device. More than likely, the other device will also have one of these Device Manager error codes. Follow all the recommended solutions. If the devices still do not work, remove them from Device Manager and use the Add New Hardware wizard to redetect them. Finally, consult with the hardware manufacturer for updated drivers.









CODE 32 (NEW IN WINDOWS 98)





















Windows cannot install the drivers for this device because it cannot access









the drive or network location that has the setup files on it. (Code 32)





















To fix this problem, click Restart Computer to restart your computer. If that









doesn't work copy all the setup files onto your local hard disk, and run









setup from there.

































Solution button: Restart Computer









This code indicates that the installation disk or CD-ROM was not available to install the drivers. For example, the CD-ROM drive or network connection is not available. This error typically occurs during the first or second reboot after all the files are copied during Setup.









To resolve this issue, first attempt to restart as suggested. If this does not resolve the problem, determine why the installation disk or CD-ROM is not available. Typically, these devices also have Device Manager codes (such as the CD-ROM controller or network adapter). Resolve the issue to gain access to the installation disk or CD-ROM prior to resolving this conflict.









CODE 33 (NEW IN WINDOWS 98)









The message text that is displayed for this error is specific to the driver or enumerator. If the driver does not provide information as to why it did not work, the following message is displayed:





















This device isn't responding to its driver. (Code 33)





















For more information, contact your hardware vendor."





















Solution button: None









This code typically is displayed